FAQ

How long does it take to receive my hat?

Pre-made hats will be shipped in 1-3 business days. Custom hats may take up to 30 days to create and ship.

How do I return my item or get a refund?

Returns are not accepted. Please refer to our refund policy for details.

Is it possible to change my order after purchasing?

Please reach out immediately and write "change order" in the subject line of your email. If your item is already in progress, changes are not guaranteed.